We pride ourselves in providing an end-to-end service from the store to your home. Import duties and handling fees are not Yester Home's responsibility.Please be aware: Delivery times are taking longer due to the current challenges we all facing, please bear with us as we try to get your orders to you asap. What happens if customs charges are refused? This is paid to DHL on delivery as they fast track customs by paying the duty for you and there may also be a handling fee. Customers may incur Duty or Tax payment on delivery depending on your country's import laws. Please note that unless your order is in the EU and under €150, orders from NON-UK countries have 20% tax deducted at source when you select the country of delivery on our site. Will my parcel be subject to customs charges?Īll parcels sent outside of the UK are subject to customs charges. You can check the order value for whether you will be charged Duties by the De Minimus Threshold for each country below.ĭe Minimis Threshold Value on Customs Dutyĭe-minimis Threshold Value on VAT/GST (or similar taxes)Īll parcels sent outside of the UK are subject to customs charges, this now includes the EU as of January 1st 2021. (PLEASE READ BELOW FOR NEW EU RULES) You will see this amount as TAX at the checkout.įor all orders over €150 the IOSS system is no longer valid and VAT/customs charges will be charged when a parcel arrived at customs.Ĭustoms charges are determined when the parcel arrives, therefore it’s impossible for us to determine whether you’ll be charged and by how much in advance. ![]() This means there will be NO VAT or duties to be paid once your order arrives in the EU and all payments are made for this upfront. If your order is being shipped to the EU and the total order value (including postage) is under €150 then VAT will be collected upfront via the IOSS (Import One Stop Shop). ![]()
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